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About this Knowledge Check

Project Description: This knowledge check is part of a larger learning module consisting of three lessons and two assignments and is the culmination of the learning material. The gif demonstrates the learner experience when interacting with the questions. It shows the interactive elements that enable the learner to zoom in and take a closer look at the images. 

Problem Statement: New Knowledge Management users are unaware of the formatting requirements for documentation resulting in inconsistencies and non-ADA compliance across articles.

Learning Objectives: By the end of this lesson, learners will be able to

• Identify the standards for writing and styling knowledge articles.

• Determine correct and incorrect styling in an article.

Learner Outcomes: Learners follow best practices when developing new knowledge articles.

Knowledge Check Stills

Still images of the Knowledge Check have been provided for a closer look at the content. Hover over an image and select the side arrows to scroll through the set.